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Managed Services


Managed Services

CompleteWeb specializes in support of many different software applications managing them as needed so that you can concentrate on your core business.


Managed Software Support Services:

(Available to customers of any colocated or dedicated server)

Services include, normal day to day general server optimization, security monitoring, firewall administration, backup administration, database optimization, load optimizing, advanced server monitoring, and general administrative expertise.
    Supported Operating Systems:
    FreeBSD
    CentOS
    Redhat Linux 8.x and above
    Microsoft Windows® Server 2003/2008/2012

    Supported Software Applications
    Apache / Apache-SSL
    Bind - All Versions
    BackupExec (Windows)
    Cpanel
    cURL
    IPSwitch™ IMAIL Server
    Microsoft FrontPage®
    Microsoft IIS
    Microsoft SQL Server 7.0 & 2000
    mod_ssl
    mod_gzip
    MySQL Server
    OpenSSH
    OpenSSL
    Perl
    PHP
    PHPMyAdmin
    PHP_Accelerator
    proftpd
    ncftpd
    wu-ftpd
    Postfix
    Procmail
    Sendmail
    Web Based Mail
    Terminal Services/Server
    Wusage
    ==============
    $100.00/month per server, varies according to support needed




Managed Hardware Support Services:

(Available to customers of any colocated server. Please note: ALL CompleteWeb Dedicated Servers INCLUDE this service)

CompleteWeb also specializes in support of many different types of hardware. Our hardware support package will give you peace of mind and allow you to continue growing your business while leaving the hardware worries to us. Under this plan, CompleteWeb will replace/install any defective hardware device in your server, parts and labor at no additional costs.

This service is limited to:

- RAM
- Motherboard
- CPU
- Network Interface Card
- Hard Drive(s) *does NOT include data recovery
- Sata RAID Controller
- SCSI Controller
- SCSI RAID Controller
- Chassis Fans
- Power Supplies
- Video Card
==================
$100.00/month per server



General Support Services:

(Available to customers of any colocated server.)

Our services are available, but not limited to complete software reloads, hard disk formatting and OS installation, OS upgrades, Software updates, and other items not covered by any plan above. Hardware repair, replacement, maintenance PLUS materials.
==================
$75.00/hour



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